You will receive two (2) ID cards. It's important to carry all of your cards with you at all times.
Arbor Health Plan ID card
After you're enrolled in Arbor Health Plan, you'll get an Arbor Health ID card. Keep this card on you at all times. If you don't receive your card, or you lose it, call Member Services for a new one.
Nebraska Medicaid card
You'll also get a Medicaid ID card from the Department of Health and Human Services (DHH). If you lose your Medicaid ID card, call ACCESSNebraska at 1-800-383-4278. If you need help or have questions, call Member Services.
Things to know about your ID cards:
You may need to show your medical insurance cards at every doctor and pharmacy visit. You may need to show your:
- Arbor ID card
- Medicaid ID card
- Any other health insurance card(s) you have
You will also need your Medicaid ID card for:
- Behavioral health treatment (mental health/drug and alcohol services)